These Payment and Refund Rules (hereinafter referred to as the Rules) govern the relationship between the Contractor and the Customer related to payment for services under the Agreement and the return of the paid cost of services in the event of early termination of the Agreement.

The final cost of the Services is determined taking into account the product/service chosen by the Customer. Payment for Services is carried out by bank transfer using one of the methods indicated on the Site, at the Customer’s choice, by crediting funds to the Contractor’s account.
When paying on the Site or through your Personal Account, VISA, MasterCard, ELCARD cards, as well as electronic wallets are accepted for payment.

Payments are transferred in accordance with the Rules of the international payment systems Visa and MasterCard (hereinafter referred to as payment systems) on the principles of confidentiality and security of payment using modern methods of verification, encryption and data transmission through closed communication channels. Regarding the rules and procedure for making payments through payment systems, the Customer is guided by the rules of the relevant payment systems and turns directly to the operators of the relevant payment systems for clarification and advice. The Contractor hereby reserves the right to provide information support regarding payment for Services using payment systems within its competence, however, nothing in this application obliges it to provide such information support, be responsible for the completeness of the information provided, or bear other consequences of choosing the method of payment for services and/ or payment system by the Customer.

To pay for Services with a Visa or MasterCard bank card, when choosing a payment method, you must click the “Payment by bank card” button and to complete the payment you must click the “Pay” button.
Payment for the order is carried out after redirection to the secure payment page of the payment system operator and/or the relevant bank to enter bank card details. The connection to the payment page and the transfer of information are carried out in a secure mode using 3D Secure technology.

On the page for entering bank card data, the Customer must enter bank card data: card number, cardholder name, card expiration date, three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All necessary data is printed on the card itself. The three-digit security code is the three numbers found on the back of the card. If the Customer’s bank supports the technology for secure online payments MasterCard SecureCode, Verified by Visa, you may need to enter a special password to make the payment.

The Customer’s bank card details are not stored on the Contractor’s server or on the Site; the Contractor does not have access to the Customer’s payment details.

The confidentiality of the information provided by the Customer, including personal data and payment details, is ensured by the operator of the relevant payment system and/or the Customer’s bank.

The information entered by the Customer, including payment details and bank card details, is not provided to third parties except in cases provided for by the legislation of the Kyrgyz Republic.

Payment may be refused by the bank in the following cases:

The bank card is not intended for making payments via the Internet; The customer can find out about this by contacting the servicing bank.
There are not enough funds to pay on your bank card.

The Customer can find out more about the availability of funds on a bank card by contacting the bank that issued the bank card;

The bank card details are entered incorrectly;
Your bank card has expired.

The validity period of the card is usually indicated on the front side of the card (this is the month and year until which the card is valid). The Customer can find out more about the validity period of the card by contacting the bank that issued the bank card.

The Contractor does not control the hardware and software complex of the payment system and/or bank. If, as a result of any errors, the Customer’s funds were written off, but the payment was not authorized by the payment system and/or bank, the obligation to return the funds to the Customer rests with the payment system operator and/or the relevant bank.
Refunds paid by the Customer may be made in the following cases:

The service/product was not provided due to the Contractor’s fault on time;
Before the start of the service, the Customer submitted a notice of termination of the Agreement and a refund of funds;
in the cases specified in clause 14 of this Appendix.
A full or partial refund of the funds paid by the Customer is made by the Contractor on the basis of a written application from the Customer sent to the Contractor’s e-mail info@beymaral-honey.com with subsequent sending of the original to the Contractor’s postal address: Kyrgyz Republic, 4, Shkolnaya street, Zhyrgalan village, Issyk-Kul region, Kyrgyzstan.

The Contractor has the right to demand from the Customer a deposit